Privacy Policy
Vishu India Online Store
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in Indian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
We do not collect information from visitors of our site or other details to help you with your experience of buying Agarbatti, Dhoop or Henna. We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Email, Open a Support Ticket or enter information on our site. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Do We Collect information? If Yes, When and Why?
Do we take Consent? If Yes, When?
How to withdraw my Consent?
Yes, we do take consent. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at care@spevishu.com.
Cookies
We use cookies to maintain session of your user. It is not used to personally identify you on other websites. We may use "cookies" on certain pages of the website to help analyze the web page flow, evaluate promotional effectiveness and our services. Some of the features on this site may only be available through the use of a "cookie". We may use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide you with information of relevance to you. Most cookies are "session cookies," and are deleted from your hard drive at the end of a session.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Do We Capture and Share Information? If Yes, How Much is Shared?
We do capture and transfer information to outside parties like shipping companies your name, address, city, town, phone number, Email address for logistical purposes. We may occasionally use your information to contact you for Order related issues, Offers and Discounts and Customer Experience Surveys. We do not sell customer information of our customers and clients to anyone other company .
Payment gateways capture your card info if you will choose to make payment using Credit/Debit card. You can save your card information for future payment or recurring payment purposes. The data is saved in secure locations and is not shared with anyone (not even Vishu India team). Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Changes to Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Changes to Privacy Policy
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Team at info@spevishu.com.
Payment Methods
What All Payment Methods are Acceptable?
Currently we use PayU and PayPal as our payment Partners for online Payments & offer Cash on Delivery as a payment option while ordering.
We accept Credit Card / Debit Card (Visa, Master Card, Maestro Card, Rupay Card) and American Express Card for Online Payment using PayU Payment Gateway. PayU is India’s leading and most secure payment solutions provider empowering more than 3.5 lakh merchants to offer seamless checkout experience to their customers. If a payment is not completed, the deducted amount will return back to its original source. We also offer full refund to cancelled order while its in processing mode. If the delivery has been scheduled or the client do not accept the product during delivery process, shipping charges will be deducted from the refund amount. We do not offer return on our products but we do offer refund in extraordinary circumstances which is assessed by our team.
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com